Delivery And Shipping Policy
This Delivery and Shipping Policy outlines how orders are processed, shipped, and delivered when using our services. By placing an order through our website or mobile app, you agree to the terms below.
Delivery Areas
We currently deliver to:
- All regions within the Kingdom of Bahrain
- Gulf Cooperation Council (GCC) countries
Delivery Times
Local Delivery (Bahrain): Orders are typically processed and delivered on the same day of purchase.
International Delivery (GCC): Delivery to Gulf countries usually takes 3–5 business days.
Delays: Delivery times may vary during public holidays, promotional events, or due to unforeseen circumstances. We will notify you of any major delays.
Shipping Fees
Free delivery is offered for eligible orders over 15 BHD (or as specified on the website).
For orders below the minimum amount, a flat delivery fee will apply at checkout.
Additional charges may apply for remote areas or international destinations.
Order Processing
Orders placed outside business hours or on public holidays will be processed on the next working day.
Processing times may vary depending on order volume and product availability.
Delivery Terms
Please ensure someone is available to receive the order at the specified delivery address.
In case of failed delivery due to incorrect address or customer unavailability, our team will contact you to reschedule.
Note: A redelivery fee may be charged.
Order Tracking
Once your order is confirmed, you may receive tracking details via SMS or email, depending on the selected shipping method.
Damaged or Missing Items
If your order is damaged, incomplete, or contains missing items, please notify us within 24 hours of receiving the delivery. Kindly provide photos for verification.
We will investigate and offer a replacement, refund, or store credit as appropriate.
Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@asasiat.online
Phone/WhatsApp: +973 17443354
Address: Budaiya road, Bahrain